welfare - USeful Services

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Useful Services


We thought it would be useful to compile a list of services that come under the umbrella of welfare, both in the university and outside it. This list is large but not exhaustive - if you find a good resource then please get in touch with us and we'll add it. If a link is broken please also tell us, websites have a terrible habit of changing things around for no good reason.

Navigation tip - if you're looking for a particular topic (for example 'LGBT'), press Ctrl-F to get a search box open and you can search for 'LGBT' to highlight the relevant resources. 


If you can't find what you're looking for here, try the LeicsTalk website which has a big A-Z list of university and community services - https://www.leicesterunion.com/support/leicstalk

Crisis Services (if you feel like you may be a danger to yourself)
  • Tell a friend or a family member if you feel at risk. 
  • Phone your GP and ask for an emergency appointment, they can refer you to the Crisis Team if necessary. 
  • Present to A&E if you feel you may be an immediate risk to yourself, they can assess you and figure out what you need while they keep you safe.
  • The Samaritans 24/7 Helpline - 116 123
  • BMA Counselling  and 24/7 Helpline, you can either get access to counselling or use their 24/7 helpline - 0330 123 1245
  • Mind UK has an "I need Urgent Help" tool, found here - https://www.mind.org.uk/need-urgent-help/?ctaId=/need-urgent-help/using-this-tool/slices/using-this-tool/
  • Leicester University Nightline, confidential help between 8pm and 8am.  Found at 01162231230.

​Medical School Services
  • The first people you should ask if you're in need of some help are the Medical School's Pastoral Support Unit. They are found here -https://www2.le.ac.uk/departments/medicine/resources-for-staff/clinical-teaching/teaching-supporting-students/support-for-students/pastoral-support-unit
  • Your personal tutor.
  • ​Academic Support Services - https://www2.le.ac.uk/departments/medicine/resources-for-staff/clinical-teaching/teaching-supporting-students/support-for-students/academic-support​
  • LUSUMA Welfare (more information found on this website and at welfare@lusuma.com)
  • Medics' Welfare Society (student-led)

University and Student Union Services (including student-led services)

Some of these are provided through the LeicsTalk campaign, found at
https://www.leicesterunion.com/support/leicestertalks/. This is a fantastic resource, it's a big list similar to ours.
  • Student Welfare Service - this is the webpage for all university-run support. Includes various different branches, well worth a look. It's found here - https://www2.le.ac.uk/offices/welfare. You can also go up to the desk in the Charles Wilson building.
  • Nightline - a service that runs overnight from 8pm-8am and provides confidential support when you need it most. Found at http://leicester.nightline.ac.uk/#unique-identifier or 01162231230.
  • University Self-Help Guides - https://www2.le.ac.uk/offices/ssds/counselling/self-help-information
  • Student Counselling Service - https://www2.le.ac.uk/offices/counselling
  • AccessAbility, support for dyslexic and disabled students as well as those with long-term conditions including mental health difficulties - https://www2.le.ac.uk/offices/accessability
  • Academic Representatives
  • Autistic Spectrum Society - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/6229/​
  • C-Card (branch of bigger NHS initiative) - https://www.leicestersexualhealth.nhs.uk/c-card
  • Chaplaincy, spiritual guidance for people of faith and no faith - https://www2.le.ac.uk/institution/chaplaincy
  • Choices, a sexual health drop in clinic - https://www2.le.ac.uk/staff/community/notice-board/2014/may/choices-sexual-health-clinic
  • Counselling and Wellbeing - https://www2.le.ac.uk/offices/ssds/spahls
  • Education Unit, academic and signposting advice separate from the university
  • Headspace, a mental health drop-in clinic - https://www2.le.ac.uk/students/announcements/headspace-take-time-out-for-good-mental-health
  • Healthy Living Advice, general online health advice including medical services - https://www2.le.ac.uk/offices/healthy-living-for-students
  • Independent Sexual Violence Advisor
  • Mental Health Awareness and Support Society (MHAS), student-led support and campaigning group - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/7337/
  • LGBTQA+ Student Association - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/7220/
  • Peer Mentoring Scheme - https://www.leicesterunion.com/peermentoring
  • Pro Bono Society, free legal advice including housing - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/7672/
  • Reporting Incidents Form - www2.le.ac.uk/offices/students-union/su-forms/incident
  • Residential Advisors, found in university accommodation as well as here - https://www2.le.ac.uk/offices/accessability/information/current/students-with-asperger-syndrome-autism-spectrum-differences/advice-for-new-students-with-as-autism-asd/life-in-halls-of-residence/support-and-security-residential-advisers-ra
  • Sexpression, sex and relationship education for young people - http://sexpression.org.uk/?leicester
  • Student Learning and Development Centre, study advice and skills training via online resources, workshops and appointments - https://www2.le.ac.uk/offices/ld
  • Student Minds Society, supportive and campaigning mental health society - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/7948/
  • Student Services Centre - found in the Charles Wilson building, go here for anything regarding fees, accommodation, ID cards, visas and immigration issues and signposting. Also found online here - https://www2.le.ac.uk/offices/ssc
  • Sports and Active Life, providing sports services and facilites - www2.le.ac.uk/offices/sports
  • Training and Development Service, providing workshops to enhance skills, confidence, mental wellbeing and more.​

Non-University Mental Health Services
  • Open Mind (self-referral mental health service, primarily for low-level anxiety and low mood) - https://mentalhealthpartnerships.com/project/leicester-open-mind-service/
  • Time to Change, focuses on mental health discrimination - https://www.time-to-change.org.uk/
  • If you find yourself on a long waiting list and have the means to pay for therapy, find a qualified counsellor here -https://www.bacp.co.uk/search/Therapists. It’s important that you get along with your counsellor, so if one isn’t the right fit then keep trying different ones until you click.
  • Anxiety UK - https://www.anxietyuk.org.uk/
  • Rape Crisis, emotional support and telephone counselling for those who have experienced sexual trauma. Found at 0808 802 9999 between 12-2:30pm and 7-9pm
  • Bipolar UK - www.bipolaruk.org/
  • Campaign Against Living Miserably (CALM), support for men's mental health - https://www.thecalmzone.net/
  • Headspace Meditation - https://www.headspace.com/
  • Mind Self-Care - https://www.mind.org.uk/information-support/types-of-mental-health-problems/mental-health-problems-introduction/self-care/#.WyeyI4pKjIU
  • Books on Prescription - https://reading-well.org.uk/books/books-on-prescription/mental-health

LGBT+, BAME and Equality Services
  • University Equalities Unit - https://www2.le.ac.uk/offices/equalities-unit
  • HeForShe - https://le.ac.uk/about/equality-diversity/heforshe
  • Leicester LGBT Centre - https://www2.le.ac.uk/offices/equalities-unit/protected-characteristics/sexual-orientation-1/leicester-lesbian-gay-bisexual-and-transgender-centre
  • Time to Change, focuses on mental health discrimination - https://www.time-to-change.org.uk/
  • Stonewall - http://www.stonewall.org.uk/
  • Disability Confident Scheme - http://disabilityconfident.campaign.gov.uk/
  • LGBTQA+ Student Association - https://www.leicesterunion.com/opportunities/studentgroups/findastudentgroup/7220/
  • Switchboard LGBT+ - https://switchboard.lgbt/

Financial Resources
  • Student Beans (a discount site) - www.studentbeans.com/
  • UNiDAYS - https://www.myunidays.com/
  • Uni of Leicester Financial Support Website (really useful) - https://www2.le.ac.uk/offices/welfare/Financial%20Support
  • The Scholarship Hub - https://www.thescholarshiphub.org.uk/
  • Martin Lewis the Money Saving Expert - http://www.moneysavingexpert.com/
  • Royal Medical Benevolent Fund - https://rmbf.org/
  • Top Cashback - http://www.topcashback.co.uk/
  • The Independent has a good article on saving money, click here to see it
  • The BMA's money saving tips - https://www.bma.org.uk/connecting-doctors/community_focus/b/student_opinion/posts/11-money-saving-tips-to-get-you-through-medical-school
Special thanks to Rosanna Holdsworth for her help in collating this (and her willingness for us to steal her ideas).
Her own list is found here - exploreroftheordinary.wordpress.com/2018/06/18/mental-health-resources/

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  • About
    • Committee 2020/21 >
      • Committee >
        • Committee 2019/20
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